Terms and Conditions
Definitions and
interpretations:
Words denoting the singular number shall include the plural number
and vice versa;
Words denoting any gender shall include any other genders;
Headings are for convenience only and shall not affect or contribute
to the interpretation of the terms and conditions contained herein;
A reference to a “day” shall mean a calendar day, “month shall mean
a calendar month, and a reference to a “year” shall mean a calendar
year.
“Customer” is hereby the authorised person booking the work to be
carried out.
“Moving Company” includes the successors and assigns of the company
and any entity of which it may be amalgamated and any entity formed
under its reconstruction.
“Booking Agent” is " The Moving group” in its sole performance as a
booking agent including but not limited to interstate and long
distance transportation services to sub contracted individuals and
external companies.
The person obtaining the quote and booking the job (customer) is the
owner of the goods or has the owners permission to be moving their
goods and shall be responsible for the booking and payment of the
job.
Amount quoted whether hourly or fixed rate will be payable in full
before completion of unloading of the truck on all short distance
moves performed by the “Moving Company”, and payable in full upon or
prior to uplift on long distance and interstate moves. Delays of any
nature outside of the “Moving Company” control including but not
limited to settlements, additional pick ups and / or drop offs,
additional and non listed items not originally quoted on, and non
mentioned and unlisted difficulties with access will incur
additional charges at the applicable rate as specified by the
“Moving Company”. Failure to abide by this condition will authorise
and reserve the right for the “Moving Company” to seize, hold, and
where payment is not forthcoming dispose of goods in lieu of
payment.
The “Customer” is hereby responsible for all default of payment
legal action / debt recovery costs as well as but not limited to
dishonour fees and administration charges at the “Moving Company”
discretion. Deposits paid on jobs are non refundable, if cancelled
within 5 (Five) days of booked job date. Should sufficient notice to
cancel be given in writing, the deposit will be refunded less 25%.
Acceptable methods of payment by the “Moving Company” is by cash,
certified bank cheque, direct credit shown as cleared funds prior to
uplift or by Master Card and Visa. A 2% credit card surcharge is
applicable on all credit card payments. Personal cheques and payment
plans are not accepted at any time and will be treated as non
payment until clear funded payment has been received in full.
Local and Short distance moves are charged from Gold Coast or
Brisbane depot to depot at the “Moving Company” discretion, and
total amounts payable are rounded up to the closest 15 minute
interval and $5.00 denomination. Any goods kept in trucks overnight
are kept at customers own risk, expense and responsibility.
Only authorised “Moving Company” contractors are to drive, load and
unload the trucks. Failure to abide by this condition could void any
insurances taken out by the customer on damaged goods, as well as
void any insurances or warranties if any by the “Moving Company”.
“Moving Company” can not be held liable or responsible for delays of
any nature and the “Customer” hereby acknowledges at the time of
booking that no guarantees are made in relation to delivery dates
and times as the “Booking Agent” for long distance and interstate
moves.
The “Customer” hereby understands that the only insurance provided
by the “ Moving Company” is road transit insurance for fire, flood,
collision and overturning with any excess amounts to be paid in full
by the “customer”. The “Customer” must organise their own insurances
for any additional cover by contacting their current insurance
provider or alternatively by going to www.removalsinsurance.com.au ,
and should the customer choose not to do so, indemnifies the “Moving
Company” and “Booking Agent” from any claims whatsoever including
but not limited to negligence.
The “Customer” hereby acknowledges and agrees that the “Moving
Company” as “Booking Agent” reserves the right to use external
contractors and sub contractors to perform works required by the
“Customer”. The “Moving Company” shall, at it’s discretion, without
notice to the client, subcontract on any terms all or part of the
carriage of goods, and as a result of such, the “Customer”
indemnifies the “Moving Company” from any delay, damage or
misdelivery resultant from acts or omissions of the subcontractor,
it’s servants, and/or agents
Should any claims arise due to any works carried out by external
contract companies, it must be referred directly to the contracted
company and not the “Booking Agent”. If the “Customer” signs
contracted company paperwork the “Customer” will be bound by such
terms and conditions as dictated by the contracted company as well
as the terms and conditions contained herein without variance
whatsoever.
Goods are accepted by the “Moving Company” on the condition that
they comply with the requirements of any applicable law relating to
the nature, condition and packaging of the goods, and without
limitation reserves the right to refuse goods, whole or part thereof
for handling and or transportation.
The method, route and time by which the work or services under which
this contract are performed shall be at the absolute discretion of
the “Moving Company”.
The “Customer” shall provide an authorised representative who will
be responsible for ensuring that the correct goods are loaded and
whether or not such a representative is provided the “Customer”
shall pay all additional charges whatsoever resulting from the
movement of incorrect goods or non movement of goods that the
“Customer” intended to have moved.
The “Customer” acknowledges and accepts without limitation that any
time or date advised by the “Moving Company” to the “Customer”
pertaining to the uplift and/or delivery of any goods or the
provision of any service are indicative only and hence are not
guaranteed to be met. In the case where pre-advised times or dates
cannot in the “Moving Company” view be reasonably met, the “Moving
Company” reserves the right at any stage to alter the time or date
to another time or date that in the “Moving
Company” view is reasonably practicable.
If there is no one in attendance at the place for the delivery of
the goods the “Moving Company” shall be entitled at its discretion
to leave the goods at that place or to return at a later time until
delivery is affected, storing the goods at any convenient place in
the mean time, and the Customer” agrees to pay any additional
charges incurred thereby to the “Moving Company” for any storage
and/or redelivery.
The person signing a credit card signature box for or on behalf of
the “Customer” personally agrees and accepts liability for the total
amount owing if the credit card payment is dishonoured, even if the
person signing the card holders box is not the cardholder. Should
card payment be made over the phone by the customer or their
representative, and no signatures are obtained upon uplift or
delivery, due to but not limited to non attendance by the
“Customer”, the “Customer” hereby agrees that the terms and
conditions contained herein will enforce such payment and the
“Customer” hereby indemnifies the “Moving Company” and takes full
responsibility for such payment being made, even if such payment was
not authorised by the cardholder.
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QLD - NSW - ACT - VIC
TAS - SA - WA - NT
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Covering Cairns, Townsville, Mackay, Gladstone, Bundaberg, Brisbane,
Gold Coast,
Sydney, Canberra,
Melbourne and Adelaide Weekly.
With monthly trips to Darwin and Perth and Tasmania including Hobart
and Devonport.
Interstate Moving Company helping you move interstate with Moving
Trucks and Moving Containers available Australia wide - Better than
any other Moving Companies!
Moving Company /
Australian Business /
Queensland Business /
Carpet Cleaning |
